Terms of service

Terms of Service

Effective Date: July 8, 2026

Welcome to Lunvora. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. Eligibility

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

You agree to provide accurate, current, and complete information when placing an order or creating an account.

2. Account Terms

If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account.

Lunvora reserves the right to suspend or terminate any account that violates these Terms.

3. Pricing & Payment

  • All prices displayed on our website are subject to change without prior notice.

  • Payments must be completed before orders are processed.

  • We reserve the right to correct pricing errors and cancel orders affected by incorrect pricing.

  • Secure payment methods available at checkout are accepted.

4. Product Information

We strive to ensure that all product descriptions, images, specifications, and prices are accurate.

However, slight variations in color, size, packaging, or appearance may occur due to screen settings, supplier updates, or manufacturing differences.

Lunvora reserves the right to update product information at any time without prior notice.

5. Order Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to refuse, cancel, or limit any order due to:

  • Product availability

  • Payment verification issues

  • Suspected fraud

  • Pricing or product information errors

  • Violation of these Terms

If your payment has already been processed, any cancelled order will be refunded according to our Return & Refund Policy.

6. Shipping & Delivery

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery times are provided as guidelines only and are not guaranteed. Delays may occur due to courier services, weather conditions, customs, public holidays, or other circumstances beyond our control.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy. By placing an order, you agree to the terms outlined in that policy.

8. Intellectual Property

All content on this website, including logos, images, graphics, text, product descriptions, and website design, is the property of Lunvora or its licensors and may not be copied, reproduced, or distributed without prior written permission.

9. Prohibited Uses

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorized access to our systems.

  • Upload malicious software or harmful code.

  • Copy or misuse our content without permission.

  • Engage in fraudulent, abusive, or deceptive activities.

Violation of these Terms may result in account suspension or order cancellation.

10. Limitation of Liability

To the fullest extent permitted by law, Lunvora shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid for the applicable order.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

We reserve the right to update these Terms of Service at any time.

Any changes will become effective immediately upon publication on this website. Continued use of our website constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or the use of this website shall be subject to the exclusive jurisdiction of the competent courts in India.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Store Name: Lunvora

Email: lunvora.support@gmail.com

We aim to respond to all customer inquiries within 2–3 Business Days.

Thank you for choosing Lunvora. We appreciate your trust and are committed to providing a secure, reliable, and enjoyable shopping experience.